Frequently Asked Questions
Everything you need to know about your Bolinder shopping experience.
What is Bolinder's shipping policy?
We offer complimentary standard shipping on all orders over $150. For other orders, shipping rates are calculated at checkout based on your location. Most orders are processed within 1-2 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our Returns Portal to start your request.
Where are Bolinder garments manufactured?
Our collections are designed in-house and produced in ethically audited factories across Europe and Asia. we prioritize high-quality craftsmanship and sustainable labor practices in every step of our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our style consultants for personalized advice.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team via live chat or email.